Temple, Texas: A woman is at risk of facing criminal charges after being caught on CCTV throwing a bowl of hot soup into the face of a restaurant manager.
The woman, whose name hasn’t been revealed, was reportedly angered after finding melted plastic in a takeout container filled with a spicy Mexican soup from a Sol de Jalisco restaurant, so she decided to confront the manager, 24-year-old Jannelle Broland.
In a social media video that has since gone viral, the woman can be seen starting a verbal fight with Broland as she points at her soup, before throwing the container at her face and leaving the store.
She had reportedly first called the establishment to make a complaint, shouting at the manager, who hung up the phone on her, only to show up at the restaurant a little later.
“Every time I would mention a refund or a free replacement meal, she would just cut me off and kept saying “This is f**king ridiculous’ or ‘Look at this s**t’,’ the manager said, adding that she “did not seem to want anything, just to berate me”.
@section_8_ A Karen in training! @Nelly -The cashier, did not deserve this! #roborockrun #fyp #fypシ #karen
Broland said that the soup “felt like she’d been pepper-sprayed”, leaving her to wipe the hot soup from her face and body in the bathroom as people around her offered their assistance.
“The experience itself was traumatising and heartbreaking,’ she said, according to the Daily Mail, adding, “I felt my spirit had been broken just knowing someone could do something so awful and then laugh about it.”
@bummynelly I hope this explains it! The video is on @section_8_ page. Again, please refrain from harassing or threatening this woman! Thanks again 💞💞 #menudo #restaurantlife #karen
The manager has since reported the incident to the police and says she will file charges against the woman.
She is also in possession of images of the woman’s car provided to her by customers.
@bummynelly Quick part 2 since people kept asking why nobody helped me 😭
In a statement given to KCEN, Temple Police Deputy Chief Allen Teston said the following:
“We do not condone this type of behavior and hold our citizens to the highest standard. If a citizen believes they have received poor service we advise them to remain civil until the problem is resolved.”
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