There are quite a few hotels in the world that undoubtedly go the extra mile to make their customers’ stay as pleasant as possible. Perfectly cleaned rooms and picturesque views are one thing, but some hotels are doing so much more to put a smile on their visitors’ faces.
Dr. Forgacs from Ryerson University told Bored Panda that the main reason a person would return to a hotel would be if they had good memories of the place.
“Not necessarily a gold plated door knob or the extra skirt hangers in the closet; best memories are created through interaction with people. If service excellence exceeds expectations, guests always remember that.”